1. Information We Collect
Depending on how you interact with Lakesis, we may collect the following categories of information:
- Contact and business information, such as your name, email address, phone number, company, and any details you submit through our website or onboarding flows.
- Account and integration information, such as basic Zoom account identifiers, workspace details, OAuth authorization data, and configuration settings needed to maintain a connected service.
- Scheduling and meeting metadata, such as meeting titles, participant identifiers, booking context, meeting times, host assignments, and cancellation or update events.
- User-provided content, such as messages, support requests, uploaded business documents, or workflow instructions processed through the Lakesis platform.
- Technical and usage information, such as IP address, browser type, device information, referring URLs, timestamps, and product interaction logs used for security, troubleshooting, and service improvement.
2. How We Use Information
We use personal and business information only for legitimate business and service operations, including to:
- deliver, operate, secure, and improve the Lakesis website and platform;
- set up and maintain integrations requested by customers, including Zoom-related scheduling workflows;
- create secure meeting links or related booking workflows for legal consultations and client bookings;
- respond to support requests, demos, sales enquiries, and compliance-related questions;
- monitor abuse, investigate incidents, and protect the security of our services, customers, and partners; and
- comply with applicable legal, regulatory, and contractual obligations.
3. How We Share Information
We do not sell personal information. We may share information in the following limited cases:
- Service providers and infrastructure partners that help us host, secure, monitor, or support our services.
- Connected platforms such as Zoom or calendar providers, but only to the extent needed to complete the workflow you requested.
- Professional advisers or regulators when needed for legal compliance, dispute resolution, or security investigations.
- Corporate transactions such as a merger, acquisition, financing, or sale of assets, subject to appropriate confidentiality and continuity protections.
4. Retention and Security
We retain information for as long as reasonably necessary to provide the service, meet contractual
obligations, resolve disputes, maintain business records, and protect the security of the platform.
Retention periods may differ depending on the type of data, the customer relationship, and applicable law.
We apply reasonable technical and organizational safeguards designed to protect information from unauthorized
access, loss, misuse, alteration, or disclosure. No system is completely risk-free, so customers should also
use strong authentication practices and promptly disconnect integrations they no longer need.
5. International Transfers
Lakesis may use service providers or infrastructure located in multiple jurisdictions. When information is
transferred across borders, we take appropriate steps to ensure it is handled with suitable contractual,
technical, and organizational safeguards.
6. Your Choices and Rights
Depending on your location and relationship with Lakesis, you may have the right to request access to, correction of, deletion of, or restriction of certain personal data.
- You can disconnect Zoom or other third-party integrations through the applicable service settings or by revoking access from the relevant provider.
- You can contact us to request deletion or review of data associated with a support request or demo submission.
- You may opt out of non-essential communications at any time.
7. Children's Privacy
Lakesis is designed for business users and is not intended for children. We do not knowingly collect personal
information from children in connection with the website, platform, or Zoom integrations.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect product changes, legal requirements, or
security practices. When we make material updates, we will revise the date shown above and publish the
updated version on this page.